RETURNS & SHIPPING
🇬🇧 UK SHIPPING
£4.99 Royal Mail Tracked 48 on orders under £75
FREE Royal Mail Tracked 48 on all UK orders £75+
Isle of Man: £4.99 (International shipping, 3–11 days)
🇪🇺 EU SHIPPING
Tracked, weight-based rates calculated at checkout.
EU customers will not pay additional taxes or duties on orders up to €150 (IOSS registered).
🇺🇸 USA & REST OF WORLD
Tracked, weight-based rates calculated at checkout.
Local taxes or duties may apply and are the responsibility of the customer.
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DELIVERY TIMES
Orders are dispatched within 48–72 hours (Monday to Friday).
UK orders arrive 1–3 working days after dispatch.
International orders may take up to 10 working days after dispatch.
If your order has not arrived after this time, please contact returns@slackjawapparel.com
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RETURNS & EXCHANGES
You can return or exchange any unwanted items within 14 days of delivery, provided items are unworn, with tags attached, and in original packaging.
INSTANT REFUNDS & EXCHANGES
We offer instant refunds and exchanges through our returns portal:
Simply submit your return online to exchange sizes or receive an instant refund once approved.
Returns received after 14 days without prior contact may be eligible for store credit only, subject to inspection.
Items not returned in a re-saleable condition may be refused unless deemed faulty.
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INTERNATIONAL RETURNS
If required, customs forms must be clearly marked as “Returned Goods”.
Slackjaw Apparel is not responsible for any customs fees or return shipping costs.
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RETURN ADDRESS
Slackjaw Apparel
TEC Pack Solutions
Unit 20
Arkwright Hill Farm Ind Est
Lutterworth Rd
Leicester
LE9 1RH
Refunds and exchanges are processed within 48–72 hours of receiving your return.
