Shipping & Returns

 

Where do you ship to?

If you live in the world, we ship to you! You can use the shipping calculator once an item has been added to cart. You will have the option to select standard or recorded mail at checkout!

*Please note* We are a UK based company, therefore shipping from the UK. For all deliveries outside of the UK, you will be responsible for any local taxes or duties associated with your purchase, if there are any. Also, please be aware that unless you select 'Recorded Mail' at checkout, we will not have the ability to track your parcel down if it was delayed or missing and cannot be held accountable, therefore recommend recorded delivery for outside of Europe. 

When will my Slackjaw order be shipped?

Orders placed are dispatched within 24hrs, usually before (ex Sundays). UK customers should receive item(s) 3- 5 working days there after. Please allow up to 7-15 working days for international orders as we are shipping from the UK. Any queries regarding this, please get in touch via our contact page.

Returns and Exchanges

If there is a fault with your order, please email us via the contact page within 14 days along with your order number and details of the issue. In regards to exchanging an item for a different size or colour, please contact us within 14 days to arrange an exchange. Use the sizing measurements in the product description to save you the hassle of having to exchange it later.

Please note: When returning an time for any reason, we are not responsible for the items until we receive them. Also, all items must have their original tags intact and unworn. Any items sold under promotion or sale are also non- refundable. Any queries regarding our returns, please don't hesitate to ask.

Slackjaw Apparel will not be held accountable for shipping to an address entered incorrectly at checkout, but we will be happy to assist you in the matter.